All tuition and fees are due to Aurora University by the tuition due date as stated on the signed Payment Agreement Form unless fully covered under an approved payment plan option.
Tuition charges for any course registrations or changes in housing and meal plans that occur after the published payment due date are due immediately upon incurring the charge.
Tuition and fees (including room and board charges) are due by the due date whether or not a billing statement has been generated or viewed. Note that late changes in registration, housing, or meal plan requests may make it impossible for Aurora University to generate a statement prior to the due date. It is the responsibility of the student to follow up on changes they make and verify that their account is fully paid. ALL BILLING STATEMENTS ARE SUBMITTED ELECTRONICALLY THROUGH THE ONLINE STUDENT ACCOUNT CENTER. BILLING STATEMENTS WILL ONLY BE MAILED ON INDIVIDUAL REQUEST BASIS.
Payments must be received in the Student Accounts Office by the tuition due dates for each semester in accordance with the Payment Agreement Form signed at the time of registration. Students may pay by ACH (online only), check, money order, cash, cashier's check, or credit card (Visa, MasterCard, or Discover). Payments may be made online, by mail or in person, or if paying by credit card, by phone (630.844.5470). Students are encouraged to use the Online Student Accounts Center available through WebAdvisor "Make A Payment/View E-bill" link. Students may also grant account access authorization to other users, such as parents, through their online student account. This service is available on a 24/7 basis. Students or Authorized Users may also schedule payments for future dates through this service.
Any ACH or check returned for any reason will be subject to a $30 returned check fee.
Late Fees - Students who have a past due balance of $400 or more after the end of the 100% refund period (end of the first week of the semester), will be assessed a $100 late fee, prohibited from future registrations, and prohibited from receiving grade reports or transcripts. Any requests appealing the assessment of late fees must be submitted in writing to the Student Accounts Office. Please access our online Late Fee Appeal Form and submit to the Director of Student Accounts. Accounts past due $400 or more after week 5 will be charged a $200 late fee, and accounts past due $400 or more at the end of the 10th week of the semester will be assessed an additional $300 late fee. For balances under $400 a finance charge of 9% per annum will be charged monthly on balances due.
Students whose accounts remain in arrears will be referred to a licensed collection agency. These students will be responsible for the cost of collection, which could be as high as 50% of the amount referred. Students who find they are having financial difficulty should contact the Student Accounts Office and speak with the Collection Specialist to make repayment arrangements. It is the preference of Aurora University to help students avoid future credit report problems by establishing reasonable repayment agreements based on individual special circumstances. Please do not ignore our requests for payment.
Students who establish a delinquent payment history may be required to pay their out-of-pocket expenses in full prior to any future registration.
Please keep in mind that future registrations will be administratively cancelled as a result of non-payment for the current term. Once the account balance is cleared, students should request a registration clearance to release the hold placed on their account. This may require the student be re-advised for available class placement. Additionally grades and transcripts will be withheld due to nonpayment.
Only completed Financial Aid can be considered as a payment against the account balance due. Delaying the completion of Financial Aid by late filing of the FAFSA or delays in turning in any requested verification or application documents is considered a late payment and will result in the same late fees, service charges, and restrictions as described above. Students are strongly encouraged to file their FAFSAs by April 15 each year. All financial aid documentation must be completed and submitted to the Financial Aid Office by July 1 for the upcoming academic year to avoid late fees. If financial aid is not complete by the published due date, payment in full is expected. If later completion of financial aid results in an overpayment, a refund can be issued. If overpayment is related to a credit card charge, the credit card account will be refunded. Please see the Refunds section for more information.
Tuition refunds are automatically granted to students who withdraw from classes during the published add/drop period. A refund schedule is shown on the Payment Agreement Form signed at the time of registration. These dates are also published in the Important Dates section of the site. Drops that occur after the published deadline dates will result in no refund of tuition charges. Students may appeal tuition charges by completing the Tuition Refund Appeal Form and submitting this completed form and any required documentation to the Director of Student Accounts. Appeals are evaluated by the Refund Committee and a written decision will be provided to the student.
Interest-free Monthly Payment Option is available through the Online Student Accounts Center. This is accessed through the WebAdvisor for Students menu. Students may enroll in a monthly payment plan that will cover their balance due for each semester. The 5-month payment plan for Fall Semester begins August 1 and ends December 1. The 5-month payment plan for Spring Semester begins January 1 and ends May 1. All payments are due by the 1st day of every month. The three month plan for Summer begins May 15 and ends July 15 with payments due by the 15th of every month. Payment plans will be automatically adjusted for any additional charges or credits to the student's account. Students enrolled in the monthly payment will be exempt from late fees and service charges as long as 1) payments are made on or before the payment due date, 2) payments are made in the amount of that month's installment, and 3) payment plan is established prior to the semester due date as shown on the Payment Agreement Form. Other terms of enrollment are as follows:
A $30 enrollment fee per semester is due at the time of enrollment. All students in good financial standing are eligible to participate in the Monthly Payment Plan for their out-of-pocket expenses. STUDENTS MUST ENROLL THEMSELVES EACH SEMESTER THROUGH THEIR ONLINE STUDENT CENTER.
Payments that are more than 5 days late will incur a $25 late payment fee.
Failure to make two or more payments will result in the cancellation of the monthly payment plan.
Delinquent payments may result in the denial of future participation in the monthly payment option.
Payments may be scheduled for automatic ACH transfer or credit card charge on the due date for each installment.
Grades, transcripts, and future registrations will be withheld for non-payment of tuition and other charges in accordance with University policies.
Graduate education cohort students should refer to their Payment Agreement Form for the specific terms of those monthly payment plans, including due dates.
Deferred Payment Option is available for students who receive tuition reimbursement from their employer. Students are required to submit a completed Deferred Payment Plan Application, including the signature of their employer. The cost of participating in this plan is $10 per credit hour being deferred due at the time of application. The deferred plan fee is non-refundable and non-transferable.
Only courses listed and approved on the application will be deferred.
Applications received without payment will not be processed.
Tuition and fees must be paid in full within 45 days after the end date of the semester as listed on the course schedule regardless of whether the student has received payment from their employer. Late fees will be assessed for delinquent payment.
Delinquent payments will result in the denial of future participation in the Deferred Payment Option.
Applications and fees must be received prior to the semester due date in order to avoid late fees and service charges. All courses being deferred within any given semester MUST be deferred at the beginning of that semester regardless of individual course start date.
Sponsor Billing is available for students who have third-party billing through their employer or other organization. Invoice vouchers from the employer or other organization must be submitted to the Student Accounts Office by the due date for each semester. This includes students eligible for Upward Mobility payments. Aurora University will bill the sponsoring employer or other organization directly for the tuition and fees in accordance with the invoice voucher provided.
AURORA UNIVERSITY NO LONGER MAILS PAPER BILLING STATEMENTS. All statements are presented electronically through the Online Student Accounts Center. This is accessed through the WebAdvisor "Make a Payment/View e-Bill" option. Students may also set up Authorized Users, such as parents or other third party. Students and Authorized Users will receive email notifications when statements have been posted. The only requirement for an Authorized User is that they have a valid email address. Students log in using their AU WebAdvisor/email user name and password.
Fall Semester statements are generated mid-July. Spring Semester statements are generated the beginning of December.
Changes in registration, room and board, or completion of Financial Aid after the generation of the initial statement do not necessarily create a new billing statement. Students should either check their account balance through their Online Student Accounts Center (select recent activity), or contact the Student Accounts office to request an updated billing statement.
Late changes that occur just prior to or immediately after the beginning of semester may not allow time for the generation of an updated statement prior to the semester due date. The due date does not change based on the date of registration.
Changes in registration or room and board that occur after the due date and generate an additional charge are due immediately upon incurring the charge.
Students who complete their Financial Aid after the generation of the initial statement should use their Financial Aid award letter to estimate the amount due to the University. This estimated amount should be paid by the due date if time does not allow for a revised statement to be generated.
The University considers the student's account to be the responsibility of the student. Statements will be generated to all students on a monthly basis and can be accessed through the student's WebAdvisor Account. Students may also grant account access to Authorized Users, such as parents. Students and authorized users will receive an email notification when a new statement has been posted. If a student desires that the statement be sent to another party, they may print a copy of their online e-bill and mail it to whomever they desire. In the event a student needs a paper statement from the Student Accounts Office, one may be requested at any time.
Payment must be received by the published due date in order to avoid late fee and service charge assessment regardless of whether or not a statement is viewed. Students and authorized users are encouraged to use the secure Online Student Account Center to make their payments. Students and authorized users may access this service through WebAdvisor. Simply click on the "Make a Payment/View E-Bill" Option. This service is available on a 24/7 basis. This service will allow payers to schedule payments for future dates.
Students who receive federal financial aid funds and would like their credit held should have a completed Hold Authorization Form online via WebAdvisor. This form indicates the preference of the student regarding the handling of any credit balance on their account.
Students will be notified via AU student e-mail when the funds have been received from their lender and the date their refund will be available. Refunds are available every Friday (unless Friday is an approved University holiday). Upon receipt of their refund notification, students may contact the Student Accounts Office to request to pick up their refund check rather than having it mailed. If a request has not been made by Thursday of week the refund is expected, the check will be mailed. No refund checks will be disbursed prior to Friday, 2:00 p.m. or as specified in the refund notification e-mail.
If a student has requested that their credit balance remain on their account, it will be carried forward until the end of the Spring Semester. If a student has registered for May Travel or Summer Term courses prior to the final refund period, their credit balance can be used toward these courses as well. If the registration has not occurred prior to the final refund period, the student will be responsible for making full payment for these courses.
Application and refund of Title IV funds will be handled in compliance with Department of Education regulations.
No overpayment refunds will disbursed until the close of the add/drop period (first three weeks of a regular semester).
Refunds will be made payable to the student and mailed to the address on record (unless a pick-up request is received for that week).
If the overpayment results from a parent PLUS loan, the refund will be issued to the parent in whose name the PLUS loan has been received.
Overpayments that include credit card payments will be issued back to the credit card account first. Any additional credit balance will be refunded to the student.
If both parents and students have loan funds applied to the account and both have requested refunds of overpayments, the refund will first be issued to the student up to the amount of the student's loans. Any additional credit balance will be refunded to the parent.
If the student requests that the credit balance be issued to another party (including parents), a refund request form must be filled out and signed by the student in the Student Accounts Office. A student ID is required.
Students should be aware that the Student Accounts Office will use student email to communicate important dates and account information to the student. It is vital that students periodically check their AU email accounts so that deadlines and notices are not missed.
Students should be aware that withdrawing from classes prior to completion of 60% of the term may result in the return of Title IV funds. For this reason, students are strongly encouraged to discuss their financial status with their financial aid counselor prior to withdrawing from classes. Although a withdrawal may temporarily result in a credit balance, no refund will be issued until the account has been reviewed by a financial aid counselor.