Aurora University 
Campus Safety 

Emergency Information

What is an Emergency? | What is NOT an Emergency?
What if your Complaint or Concern is Not an Emergency? | Emergency Numbers

What is an Emergency?

An emergency is when someone's health, safety, or property is threatened and that person needs the immediate assistance of the campus safety, police, fire or ambulance services to deal with that threat.

• Immediate Police assistance is needed when reporting a crime in progress or a life-threatening or violent situation.
• Immediate Fire assistance is needed when reporting a fire on campus or any other location.
• Immediate Ambulance assistance is needed when immediate medical attention or transport is needed for victims of serious accidents or illness such as a heart attack.

What Is NOT An Emergency?

It is not an emergency when the situation is not dangerous and immediate action is not necessary.

Please Do Not Call, x555 or 9-1-1:

• For general information, i.e. school closings, office or department hours, etc.
• For directory assistance
• For non-emergency escorts
• For information about paying parking tickets
• For information about parking
• For broken lights or equipment

What If Your Complaint or Concern Is Not An Emergency?

If your complaint or concern is not an emergency, dial the non-emergency number for the Campus Safety 6140. Use that number for non-emergency calls such as parking complaints, non-emergency lockouts, or concerns pertaining to Campus Safety, students, faculty, staff, and University property. If it is not a Campus Safety issue, you will be directed to call the appropriate department that should address your concern.

Emergency Numbers: