For yourself, for management and supervisory issues, for your family as well, contact your EAP at 1-800-EAP-0321 (or 1-800-327-0321). EAP is available 24 hours a day, it is confidential and at no cost to you.

Link to Frontline Supervisor Newsletters here:

March 2008

• Eldercare issues
• Workplace stress
• Following up on EAP referrals
• Self referrals
• Employees are resources

February 2008

• Hiring for passion
• Helping employees see other points of view
• Diversity issues
• Tardies - what to do?
• When to refer, when to discipline

January 2008

• Balancing employee needs and employer needs
• Too much information - what do I do?
• Orgainzing and supervising
• Supervising for productivity
• Return to work after an illness

December 2007

• Referrals for conduct issues
• Caring for employees - but not getting too involved
• Is it a Request for Accommodation under ADA?
• Attitude...
• Role model

October 2007

• Coordinating employee return with EAP
• Active listening for managers
• Referrals for alcohol use
• Referrals for safety violations
• Referrals for performance issues

September 2007

• Should I see EAP as well as referring my employees?
• Micromanaging...
• Dysfunctional relationships between managers and employees
• Workplace friendships - what are the boundaries?
• Remember - EAP is there for you and for your employees

August 2007

• Communicating with employees
• Alcohol and memory
• EAP as a resource for managers
• Be a manager not a guru

July 2007

• Supervisory referrals
• Stress and teams
• "Selling" EAP
• Referrals for drugs and alcohol

April 2007

• Managing management styles
• Short term problem solving vs psychotherapy
• The stress associated with success

March 2007

• EAP helps you focus on success
• Promoting positive attitudes
• How assertive is TOO assertive?
• Conflict resolution

February 2007

• Charisma!
• Alcohol problems and employee issues
• Facilitating EAP referrals
• Performance Appraisals - why are they important?
• EAP's and disciplinary actions

January 2007

• Support during downsizing
• This employee is getting on my nerves!
• Harassment - ways supervisors should respond
• Key issues in leadership
• STRESS! How can I deal with it?

December 2006

• Work-life boundaries
• Supervisory referrals, "life coaches" and EAP
• Already receiving outside counseling - EAP can still be of value for work issues
• Don't diagnose!
• Organizational financial squeeze and boosting morale

November 2006

• Understanding EAP's role
• Being a supportive supervisor
• Addiction treatment responses
• Do I talk to employees about their EAP experience?
• Talking about personal problems at work

October 2006

• Fostering creativity among staff
• Supporting family of deployed military members
• Gaining credibility as a new supervisor
• EAP referals to smoking cessation classes
• Teamwork issues

September 2006

• Help stopping horseplay
• Meshing with organizatonal culture
• Suspicion of substance abuse
• Confidentiality and releases
• Like, ways to deal with "adolescent speak"

August 2006

• Why employees file lawsuits
• EAP and Pastoral Counseling resources
• EAP releases
• Cynical attitudes...EAP can help coach toward more positive behavior

July 2006

• Can EAP help with "boredom?"
• Respond, don't retaliate
• EAP's confidentiality
• "Paranoid" employee
• Earning respect as a supervisor

June 2006

• E-mail or face to face?
• Maximize creative energy of your group
• Maximizing EAP resources
• Understanding and responding to criticism

May 2006

• Cross cultural concerns
• EAP role with performance issues
• People change. Can personalities?
• The frustrations of management, how EAP can help
• Management respect

April 2006

• Employee disclosing s/he has been to EAP
• How do I motivate them?
• Unsolicited advice
• Maintaining a professional reputation
• Disciplinary confidentiality

March 2006

• Team building issues
• EAP and the disciplinary process
• Management issues
• Confidentiality and EAP
• Am I a manager?

January 2006

• Encouraging use of EAP for "emotional conditions"
• Attitude problems
• Are you a "stress monger?"
• New managers and office gossip
• Information on drug testing/drug use

 

Link to Provena Mercy Medical Center here