Meet the Financial Aid Staff

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We are located in Eckhart Hall, Room 205.
Call 630-844-6190 or 800-742-5281 • E-mail us at finaid@aurora.edu • Fax: 630-844-6191

Office of Financial Aid Hours
Monday-Thursday: 8:00 a.m. - 6:00 p.m.
Friday: 8:00 a.m. - 5:00 p.m.

Heather McKane

Heather McKane, Dean of Student Financial Services
630-844-6190 · hmckane@aurora.edu

Education: 
B.A., Psychology, Aurora University
M.S., Public Service Management, DePaul University

Financial Aid Experience: Since July, 1989

Tasha Campbell

Tasha Campbell, Student Financial Services Counselor
630-844-3684 ·
tashcamp@aurora.edu

I advise: Aurora Campus undergraduate students whose last names begin with the letters M-S.

Education:
B.A., Communication, Western Illinois University

Financial Aid Advice:  If your family has experienced a significant life change (loss of income/benefits, separation/divorce, major medical expenses) that is different than your FAFSA information, you can complete a Special Circumstance Form.   The Special Circumstance and Dependency Committee meets weekly to review SPC requests. Please pay attention to the different documents that you will need to submit for the given situation.

Financial Aid Experience: Since January, 2007

Stephanie Carreno

Stephanie Carreno, Student Financial Services Counselor
630-844-6533 ·
scarreno@aurora.edu

I advise: Aurora Campus undergraduate students whose last names begin with the letters A-D.

Education:
B.A., English, Aurora University

Financial Aid Advice:  Take responsibility for your financial aid. Ultimately, it is your education, and you are accountable for financing your college career. Just as you would do the work for your courses yourself, make sure that you understand your financial aid and your rights and responsibilities as an aid recipient.

Financial Aid Experience: Since September 2007

Jennifer Fair

Jennifer N. Fair, Student Financial Services Counselor
630-844-6556
· jfair@aurora.edu

I advise: Aurora Campus undergraduate students whose last names begin with the letters E-L.

Education: 
B.A., Psychology, Aurora University

Financial Aid Advice:  Check your student email regularly to avoid missing out on important financial aid information and deadlines.

Financial Aid Experience:  Since June, 2009

Lindsay Janssen

Lindsay Janssen, Student Financial Services Counselor
630-844-4916 ·
  ljanssen@aurora.edu

I advise: Aurora undergraduate students who have last names beginning with T-Z as well as all of our George Williams College and Woodstock Center students (both undergraduate and graduate).  I also advise all of our Veteran students (both undergraduate and graduate) and process VA benefits.

Education: 
B.S. Business Administration, Aurora University

Financial Aid Experience:  Since April 2007



Doug McKeen
Doug McKeen, Financial Aid Assistant
630-844-7821· dmckeen@aurora.edu

I work: behind the scenes assisting the financial aid staff. I process the award letters as well as import all FAFSA information.

Education: Certified in Tax Preparation

Financial Aid Experience: Since August, 2011
RosaAna Nunez
RosaAna Nunez, Receptionist/Compliance Assistant
630-844-6190 · rnunez@aurora.edu

I provide: customer service to everyone by answering phone calls and responding to emails with any questions that you may have.

Education: 
Massage Therapist, 1st Choice International

Financial Aid Advice:  Please be sure to have your photo ID with you when discussing specific financial aid information or when dropping off any paperwork.

Financial Aid Experience:  Since August, 2011

Katie O'Connor

Katie O'Connor, Financial Aid Counselor
630-844-4948 ·  koconnor@aurora.edu

I work with various offices on campus to process and monitor specific populations such as RA Awards, Dunham Scholars, Music and Theatre Scholarships, Dunham Nursing Scholarships, Tuition Assistance for AU Employees/Dependents, and Outside Scholarships.

Education:
BA, Double Major: Sociology and Criminal Justice, University of Dayton

Financial Aid Advice:  Complete your FAFSA as close as possible to January 1st each year to avoid missing important deadlines for state and federal financial aid.

Financial Aid Experience:   Since December, 2002


Gino Vaccarella

Gino Vaccarella, Assistant Director
630-844-5265 ·
gvaccare@aurora.edu

I advise: Aurora Campus Graduate students and Off-Campus Graduate Education Cohort students.

Education: 
B.S., Applied Psychology, Loyola University

Financial Aid Advice:  Visit the "Outside Scholarship by Deadline Dates" page for current listings of Outside Scholarships. Scholarship deadlines peak between January and April.  

Financial Aid Experience:  Since October, 2002

Dianne Zmolek

Dianne Zmolek, Financial Aid Loan Coordinator
630-844-6505 ·
dzmolek@aurora.edu

I coordinate: the loan process for undergraduate and graduate students who borrow the Subsidized and Unsubsidized Stafford Loans, Grad Plus Loans, and Alternative loans and parents borrowing the Parent Plus Loan.

Education: 
A.A.S., Early Childhood, Waubonsee Community College
B.S., Elementary Education, Aurora University

Financial Aid Advice:  Borrow wisely - borrow only what you need to cover your costs.

Financial Aid Experience:  Since July, 1988